Yazar "57162718000 [Dursun Cengizci, Aslıhan]" için Turizm İşletmeciliği Bölümü / Department of Tourism Management listeleme
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Conflict management styles of professional tour guides: a cluster analysis
Caber, Meltem; Ünal, Caner; Dursun Cengizci, Aslıhan; Güven, Aylin (Tourism Management Perspectives, 2019)Professional tour guides play an important role in tourist satisfaction and the business success of tour agencies/operators, since they are directly in contact with tourists and are responsible for managing the tours. ... -
Customer loyalty towards travel agency websites: the role of trust and hedonic value
Albayrak, Tahir; Karasakal, Sezer; Kocabulut, Özge; Dursun Cengizci, Aslıhan (Journal of Quality Assurance in Hospitality & Tourism, 2020)Website quality of online travel agencies and the impact of perceived website quality on customer behavior are still the research areas to be investigated by the academics. The present study explores the relationships ... -
Do tourists have different motivations for online travel purchasing? A segmentation of the Russian market
Albayrak, Tahir; Dursun Cengizci, Aslıhan; Ünal, Caner (Journal of Vacation Marketing, 2018)This study investigates online travel purchasing (OTP) motivations of Russian tourists as a neglected research topic in the literature. Data were collected from 403 Russian tourists visiting Antalya, Turkey. Convenience, ... -
Exploring push and pull motivations of Russian tourists to Turkey
Dursun Cengizci, Aslıhan; Başer, Gözdegül; Karasakal, Sezer (Tourism Review International, 2020)Diverse studies have focused on understanding the travel motivations of tourists, yet few explain the specific travel motivations of Russian tourists. In this regard, this study aims to explore the push and pull factors ...
