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Otel yöneticilerinin 2016 Türkiye turizm krizine ilişkin öngörüleri ve kriz yönetim uygulamaları
(Journal of Yasar University, 2019)
2016 yılında Türkiye’de yaşanan turizm krizi özellikle Rusya pazarı odaklı hizmet sunan otel işletmelerini etkilemiş ve otel yöneticilerini krizden
sağ kurtulmaya yönelik çözüm yolları aramaya itmiştir. Otel yöneticileri ...
European Destinations of Excellence Network (EDEN) Avrupalı Seçkin Destinasyonlar Projesi
(Detay Yayıncılık, 2022)
The changing role of hotel attributes in destination competitiveness throughout a crisis
(Emerald Publishing, 2024)
Purpose-By conducting a longitudinal study, this study aims to investigate how the role of hotel attributes in destination competitiveness changed through the stages of pre-, amid and recovery from the crisis.
Design/ ...
The effects of distribution channels on the selling prices of hotels in time of crisis
(19th International Conference on Tourism Marketing and Management (ICTMM), 2017)
Effects of website quality dimensions on repurchase intention in airline industry
(II. Tourism and Dynamics, 2017)
This study aimed to investigate the effects of website quality dimensions (efficiency, system quality, service quality and privacy) on repurchase intention. Survey technique was used to collect data among 134 participants. ...
Letting AI make decisions for me: an empirical examination of hotel guests’ acceptance of technology agency
(Emerald Publishing, 2023)
Purpose
This study aims to examine hotel guests’ acceptance of technology agency – the extent to which they would let artificial intelligence (AI)-based systems make decisions for them when staying in hotels. The examination ...
Destinasyona yönelik itici ve çekici faktörler: bir literatür incelemesi
(Journal of Recreation and Tourism Research, 2018)
Bu çalışmada, itici ve çekici motivasyon faktörlerine yönelik destinasyon bazında gerçekleştirilmiş olan çalışmalarla ilgili literatürün taranması ve en çok bulunan itici-çekici faktörlerin turistlerin milliyetleri ve ...
Tips and trips: a structural model of guests’ intentions to stay and tip for AI-based services in hotels
(Emerald Publishing, 2023)
Purpose-Given the rapid development in artificial intelligence (AI), the hotel industry is deploying AI-based systems. In line with this important development, this study aims to examine the impact of trust in the hotel ...
Customer loyalty towards travel agency websites: the role of trust and hedonic value
(Journal of Quality Assurance in Hospitality & Tourism, 2020)
Website quality of online travel agencies and the impact of perceived
website quality on customer behavior are still the research areas to be investigated by the academics. The present study
explores the relationships ...
Impacts of operational management proficiency levels of hotels on operational and marketing related decisions in time of crisis
(Journal of Tourism and Management Research, 2018)
In this study, it is firstly aimed to develop a Hotel Operation Management Proficiency Scale and then to search if there are any differences between the decisions of hotels related to marketing and operation in time of ...