Konu "Tourist satisfaction" için Gastronomi ve Mutfak Sanatları Bölümü / Department of Gastronomy & Culinary Arts listeleme

Toplam kayıt 2, listelenen: 1-2

    • Conflict management styles of professional tour guides: a cluster analysis 

      Caber, Meltem; Ünal, Caner; Dursun Cengizci, Aslıhan; Güven, Aylin (Tourism Management Perspectives, 2019)
      Professional tour guides play an important role in tourist satisfaction and the business success of tour agencies/operators, since they are directly in contact with tourists and are responsible for managing the tours. ...

    • How does perceived crowding moderate tourist shopping experience and satisfaction relationship? 

      Albayrak, Tahir; Güzel, Özlem; Caber, Meltem; Kılıçarslan, Özge; Dursun Cengzici, Aslıhan; Güven, Aylin (International Journal of Tourism Cities, 2020)
      Purpose The purpose of this study is to investigate the direct impact of shopping experience of tourists on their satisfaction with shopping, while perceived crowding is used as a moderator in this relationship. Desi ...