Smart tourism destination in smart cities paradigm: a model for Antalya

Abstract

Smart tourism destination (STD) concept has taken serious attention as a result of the smart city initiatives. Technology connects all organizations, entities, activities, and elements. Tourism is a multidimensional service system covering different actors and organizations. When a tourism destination gets smarter, the tourists’ needs and demands are expected to be fulfilled more efficiently to create a better tourist experience. This paper aims to examine the content of smart tourism destination and its link with smart city addressing a model for Antalya as a candidate for a smart tourism destination.