Konu "Ağızdan ağıza" için Hemşirelik Bölümü / Department of Nursing listeleme

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Factors influencing patient loyalty to outpatient medical services: an empirical analysis of the UAE’s government healthcare system

Dayan, Mumin; Al Kuwaiti, Ibrahim A.; Husain, Zafar; Yen Ng, Poh; Dayan, Ayşenur (International Journal of Quality & Reliability Management, 2021)

Purpose – The aim of this research is to uncover issues that inhibit patients’ satisfaction and loyalty and identify factors that could enhance customer retention by government hospitals in the United Arab Emirates (UAE). ...