Yazar "0000-0002-2591-3389 [Ünal, Caner]" için Scopus İndeksli Yayınlar Koleksiyonu listeleme
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Conflict management styles of professional tour guides: a cluster analysis
Caber, Meltem; Ünal, Caner; Dursun Cengizci, Aslıhan; Güven, Aylin (Tourism Management Perspectives, 2019)Professional tour guides play an important role in tourist satisfaction and the business success of tour agencies/operators, since they are directly in contact with tourists and are responsible for managing the tours. ... -
Do tourists have different motivations for online travel purchasing? A segmentation of the Russian market
Albayrak, Tahir; Dursun Cengizci, Aslıhan; Ünal, Caner (Journal of Vacation Marketing, 2018)This study investigates online travel purchasing (OTP) motivations of Russian tourists as a neglected research topic in the literature. Data were collected from 403 Russian tourists visiting Antalya, Turkey. Convenience, ...