Yazar "0000-0002-9794-4627 [Dursun, Aslıhan]" için Gastronomi ve Mutfak Sanatları Bölümü / Department of Gastronomy & Culinary Arts listeleme
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Customer loyalty towards travel agency websites: the role of trust and hedonic value
Albayrak, Tahir; Karasakal, Sezer; Kocabulut, Özge; Dursun Cengizci, Aslıhan (Journal of Quality Assurance in Hospitality & Tourism, 2020)Website quality of online travel agencies and the impact of perceived website quality on customer behavior are still the research areas to be investigated by the academics. The present study explores the relationships ... -
Effects of website quality dimensions on repurchase intention in airline industry
Doğan, Oğuz; Karasakal, Sezer; Dursun Cengizci, Aslıhan; Ünal, Caner (II. Tourism and Dynamics, 2017)This study aimed to investigate the effects of website quality dimensions (efficiency, system quality, service quality and privacy) on repurchase intention. Survey technique was used to collect data among 134 participants. ...