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The changing role of hotel attributes in destination competitiveness throughout a crisis
(Emerald Publishing, 2024)
Purpose-By conducting a longitudinal study, this study aims to investigate how the role of hotel attributes in destination competitiveness changed through the stages of pre-, amid and recovery from the crisis.
Design/ ...
The effects of distribution channels on the selling prices of hotels in time of crisis
(19th International Conference on Tourism Marketing and Management (ICTMM), 2017)
Otel yöneticilerinin 2016 Türkiye turizm krizine ilişkin öngörüleri ve kriz yönetim uygulamaları
(Journal of Yasar University, 2019)
2016 yılında Türkiye’de yaşanan turizm krizi özellikle Rusya pazarı odaklı hizmet sunan otel işletmelerini etkilemiş ve otel yöneticilerini krizden
sağ kurtulmaya yönelik çözüm yolları aramaya itmiştir. Otel yöneticileri ...
Exploring push and pull motivations of Russian tourists to Turkey
(Tourism Review International, 2020)
Diverse studies have focused on understanding the travel motivations of tourists, yet few explain the specific travel motivations of Russian tourists. In this regard, this study aims to explore the push and pull factors ...
Using data mining techniques for profiling profitable hotel customers: an application of RFM analysis
(Tourism Management Perspectives, 2016)
This study focuses on profiling profitable hotel customers by RFM analysis, which is a data mining technique. In RFM analysis, Recency, Frequency and Monetary indicators are employed for discovering the nature of the ...
Conflict management styles of professional tour guides: a cluster analysis
(Tourism Management Perspectives, 2019)
Professional tour guides play an important role in tourist satisfaction and the business success of tour agencies/operators, since they are directly in contact with tourists and are responsible for managing the tours. ...
Turistlerin kalabalık algısının alışveriş davranışlarına etkisi
(Anadolu Üniversitesi20. Ulusal Turizm Kongresi, 2019)
Bu çalışma, turistlerin alışveriş deneyimleri esnasında algıladıkları kalabalığın genel alışveriş memnuniyeti ve harcama miktarı üzerindeki etkisinin belirlenmesi amacıyla gerçekleştirilmiştir. Bu amaçla, Antalya’nın Kaleiçi ...
Tips and trips: a structural model of guests’ intentions to stay and tip for AI-based services in hotels
(Emerald Publishing, 2023)
Purpose-Given the rapid development in artificial intelligence (AI), the hotel industry is deploying AI-based systems. In line with this important development, this study aims to examine the impact of trust in the hotel ...
Customer loyalty towards travel agency websites: the role of trust and hedonic value
(Journal of Quality Assurance in Hospitality & Tourism, 2020)
Website quality of online travel agencies and the impact of perceived
website quality on customer behavior are still the research areas to be investigated by the academics. The present study
explores the relationships ...
Destinasyona yönelik itici ve çekici faktörler: bir literatür incelemesi
(Journal of Recreation and Tourism Research, 2018)
Bu çalışmada, itici ve çekici motivasyon faktörlerine yönelik destinasyon bazında gerçekleştirilmiş olan çalışmalarla ilgili literatürün taranması ve en çok bulunan itici-çekici faktörlerin turistlerin milliyetleri ve ...