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Factors influencing patient loyalty to outpatient medical services: an empirical analysis of the UAE’s government healthcare system
(International Journal of Quality & Reliability Management, 2021)Purpose – The aim of this research is to uncover issues that inhibit patients’ satisfaction and loyalty and identify factors that could enhance customer retention by government hospitals in the United Arab Emirates (UAE). ... -
A study of domestic honeymoon tourism in Turkey
(European Journal of Tourism, 2017)Honeymoon tourism is an important research area in tourism and travel literature because of its increasing economic importance for host destinations and their specific niche market characteristics. This study used a survey ...